The product should be purchased only from the Weetkart.com website and not from any other retailer be it online or offline.To be eligible for exchange, the products should not be used, washed, or dirty. The product must also be in its original undamaged weet loungewear packing with all tags attached. Return requests should be raised within 3 days from the date of delivery. The customer’s return request will be declined if the item is used; damaged or original tags are missing. For more details, please contact our customer care.