Privacy Policy

Privacy Policy

Welcome to weetkart.com the online platform for WEET by PM Fashion. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you interact with our website. By accessing our site, you agree to the terms set forth in this policy.

1. Privacy Practices

Our commitment to safeguarding your personal information is paramount at WeetKart.com. The information we collect is instrumental in enhancing your interaction with our platform, Weetkart , under the umbrella of PM Fashion.

Information Provided by You:

Your interaction with WeetKart.com involves sharing information which we securely store. While you can choose to withhold certain details, it's essential to note that doing so may limit your access to specific features. The information you provide is utilized for activities such as account registration, transaction processing, responding to requests, and facilitating communication.

Information Collected During Interaction:

When you engage with our platform, various types of information are received and stored. Similar to standard online practices, we employ "cookies" to collect information when your web browser accesses our services. The types of cookies served align with your jurisdiction, following applicable laws. For instance, international users accessing our platform may have only strictly necessary data collected to ensure optimal functionality.

Information Sourced from External Channels:

We may augment your profile with information from external sources, including updated delivery and address details from our carriers. This ensures accuracy in our records and streamlines future deliveries.
Our commitment extends to compliance with relevant laws and responsible use of your information to customize your experience and continually enhance WeetKart.com. For privacy concerns or inquiries, please reach out to us at [weet.online@gmail.com].

2. Cookies and Automatic Data Collection Tools

Cookies:
● We use cookies for improved website functionality and personalized experiences.
● Cookies may be temporary or persistent, and users can manage preferences in their web browsers.
● Cookies are not used to collect PII. Other Data Collection Tools:
● Non-personal information, including aggregate, technical, or demographic data, may be collected through standard server operations.

3. Changes to Our Privacy Policy

● This Privacy Policy may be updated periodically.
● Material changes will be communicated through notices on the homepage for a reasonable duration.
● Users are encouraged to review this policy regularly.

4. Children's Privacy Statement

Our Online Store prioritizes children's online safety. We encourage parents to actively monitor their children's internet activities.
● No Collection of Personal Information: We do not knowingly collect Personal Identifiable Information (PII) from children under 13.
● Parental Guidance: Parents and guardians are urged to participate and monitor their children's online experiences.
● Information Notification: If you believe your child has provided PII, please notify us immediately, and we will promptly delete such information.
● Reporting Process: Contact us at [[weet.online@gmail.com] with details, and we will investigate and address the issue.
● Ongoing Commitment: Weetkart is committed to maintaining a secure and child-friendly online environment.

Customer Grievance Redressal Policy

1. Background:

Customer satisfaction is a fundamental aspect of WeetKart.com, guided by the core principles and business policies of PM Fashion. Embracing a customer-centric approach, we prioritize addressing customer grievances for the growth and development of our business.

2. Objective:

This Grievance Policy aims to:
● Ensure timely and effective resolution of customer issues.
● Inform customers about channels for query resolution and grievance redressal.

3. Principles Governing the Grievance Policy:

Our policy is governed by principles ensuring fair treatment, courtesy, timely resolution, and transparent communication with customers. We are committed to offering effective solutions within a reasonable timeframe.

4. Need to Know:

● Weetkart.com never solicits confidential details like OTP/CVV/PIN/Card Number/Bank account details.
● Customers are cautioned against sharing sensitive information with unknown individuals.
● Any attempts or incidents of fraud should be reported to our Customer Care.
● In cases involving payment/refund issues, delays beyond our control may occur as we rely on payment partners and banks. We are dedicated to ensuring a secure and satisfactory shopping experience at WeetKart.com. Thank you for choosing Weetkart by PM Fashion.

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